E-commerce
Stop losing 70% of your carts. Engage shoppers with order updates, personalized recommendations, and automated recovery campaigns.
Interactive cart recovery simulation • Switch scenarios to see different customer types • Real conversation flows with AI
Complete E-commerce Solution on WhatsApp
From first visit to repeat purchase, engage customers at every touchpoint
Cart Abandonment Recovery
Automated 3-step recovery sequence with personalized cart contents, discount offers, and urgency messaging.
Order Tracking Updates
Proactive order confirmations, shipping notifications, and delivery confirmations. Zero support tickets.
Product Recommendations
AI-driven upsell and cross-sell messages based on purchase history and browsing behavior.
Back-in-Stock Alerts
Notify waiting customers the moment their desired product is back. Convert interest to purchase instantly.
Review Requests
Automated post-delivery review requests with one-tap rating. Build social proof on autopilot.
24/7 Shopping Assistant
AI chatbot answers product questions, checks stock, and guides customers to checkout at any hour.
How E-commerce Stores Use WhatsApp
Real strategies driving millions in revenue for online retailers
Recover Lost Revenue Automatically
Fashion retailer sends 3-step cart recovery sequence: reminder at 1h, discount at 24h, urgency at 48h. Recovered 35% of abandoned carts, adding ₹8L/month in revenue.
Upsell With Smart Recommendations
Electronics store sends personalized product recommendations 7 days after purchase. 3.2X increase in average order value from WhatsApp-driven upsells.
Turn Support Into Sales
Beauty brand replaced email support with WhatsApp chatbot. Support queries down 70%, product recommendations in chat lifted conversion by 25%.
Build Loyalty With Personalization
D2C food brand sends birthday offers, reorder reminders, and loyalty rewards over WhatsApp. Repeat purchase rate increased from 18% to 45%.
Why Top E-commerce Brands Choose WhatsApp
Set Up Your WhatsApp Store in 3 Steps
Connect Your Store
Install our Shopify app or integrate via API. Your product catalog and customer data sync automatically.
Activate Automations
Enable cart recovery, order notifications, and recommendation flows with one click. Customize messaging and timing.
Watch Sales Grow
Track recovered revenue, open rates, and ROI in your dashboard. Most stores see results within 48 hours of going live.
Stop Losing Sales to Abandoned Carts
Join e-commerce brands using WhatsApp to recover revenue and build customer loyalty.