How is Mindlytics different from other WhatsApp platforms?

We're an Official Meta Business Partner that offers transparent pricing. Unlike competitors who charge 20-35% markup on every message, we charge ONLY for platform usage (₹1,499-₹3,999/month). You pay Meta directly for messages with 0% markup, saving you up to 40%.

What does 'Pay Meta Directly' mean?

Meta (Facebook/WhatsApp) charges for WhatsApp Business API conversations. Most platforms add 20-35% on top of Meta's charges. We connect you directly to Meta's billing system, so you pay Meta's actual rates with zero markup from us. We only charge for using our platform features.

Are you really an Official Meta Business Partner?

Yes! We're a verified Meta Business Partner with direct API access and dedicated support channel. This means we have direct relationships with Meta, access to the latest features, and can provide better support for your WhatsApp Business needs.

How much can I actually save compared to competitors?

If you send 10,000 messages/month at Meta's rate of ₹10,000, competitors would charge ₹12,000-₹13,500 (with markup). With Mindlytics, you pay ₹10,000 to Meta + ₹1,499 platform fee = ₹11,499 total. That's a savings of ₹500-₹2,000 per month, or 40% at the high end.

What's included in the platform pricing?

All platform features are included: Visual Flow Builder, Broadcast Campaigns, Shared Team Inbox, Contact Management & CRM, Google Sheets integration, Shopify integration, Template Management, Analytics, and more. No per-feature charges.

Can I try the platform before committing to a paid plan?

Absolutely! We offer a Forever Free plan (no credit card required) plus 14-day free trials on all paid plans. Test all features risk-free before making any commitment.

Official Meta Business Partner

The Complete WhatsApp Business Platform

AI that handles conversations. A team inbox for complex cases. Broadcast campaigns, automation flows, and a public API — all with 0% markup on messages.

Get Started Free Book a Demo

AI AgentTeam InboxBroadcastsFlow BuilderPublic API0% Markup

AI Agent

Knowledge Base

What's your return policy?

10:14 AM

Searching knowledge base…

We offer a 30-day hassle-free return policy 📦 • Items must be unused and in original packaging • Refunds processed within 3-5 business days • Free return pickup for orders above ₹999 Would you like me to initiate a return for a recent order?

10:14 AMAI Agent

Yes, for order #ORD-8812

10:15 AM

Return initiated for order #ORD-8812 ✅ Pickup scheduled for tomorrow 10 AM – 1 PM. You'll receive a confirmation on WhatsApp shortly.

10:15 AMAI Agent

BYOK · Your LLM, your data

Response: <1s

Live AI Agent demo · KB, tools & handoff · Click tabs to switch scenarios

Three reasons businesses switch to Mindlytics

AI Agent

24/7 Conversations, Zero Staff Overhead

Feed it your docs, FAQs, or Shopify catalog. Bring your own LLM key from OpenAI, Claude, or Gemini. The AI handles replies and knows when to escalate.

Knowledge BaseBYOKAuto-escalation

Team Inbox

Every Conversation Handled, Nothing Missed

A shared inbox for your whole team. Assign conversations, pick up AI escalations in real time, and track every interaction without a single gap.

AssignmentReal-time UpdatesAgent Analytics

Transparent Pricing

Pay Meta Directly. 0% Markup. Always.

Most platforms add 20–35% on every message. We don't. You pay Meta at their actual rates. We charge only for the platform — ₹1,499 to ₹3,999/month.

0% MarkupDirect BillingSave up to 40%

AI Agent — Dominate & Enterprise

Set up once. Handle thousands.

An AI agent that learns from your existing knowledge and handles WhatsApp conversations around the clock

Build Your Knowledge Base

Add URLs to your docs and help pages, upload PDFs or DOCX files, write Q&A pairs, or sync your Shopify product catalog. The AI indexes everything and retrieves the right context before every reply.

Website URLsPDFs & DOCXQ&A PairsShopify Catalog

Connect Your Own LLM — BYOK

No proprietary black box. Bring your own API key from OpenAI, Anthropic, Google Gemini, Groq, or any OpenAI-compatible endpoint. Your data stays within your infrastructure.

OpenAIAnthropicGoogle GeminiGroqCustom endpoint

AI Responds. Team Takes Over When Needed.

The agent handles WhatsApp conversations 24/7. When confidence drops below your threshold, it escalates automatically — alerting your team in the inbox with full context already loaded.

Always OnConfidence thresholdSmart escalationTeam Inbox

Team Inbox

Your Whole Team, One Inbox

Every WhatsApp conversation — AI-handled or human — flows into a shared inbox. Assign conversations, pick up escalations in real time, and never let a customer wait.

Smart AI escalation with full conversation context

Conversation assignment to agents and teams

Real-time updates via WebSocket — no refresh needed

Agent performance analytics

Tags, notes, and contact CRM on every conversation

Team Inbox2 needs attention

Riya ShahAI Escalated

I was charged twice for order #8812…

2 min ago·Billing issue · low confidence

Anil Kumar→ Priya

What are the delivery options for Pune?

18 min ago

Meera V.✓ Resolved by AI

What's your return policy?

1 hr ago

Prashant G.✓ Resolved by AI

Track order #ORD-5501

2 hr ago

AI escalated Riya's conversation — low confidence on billing dispute

✓Meta VerifiedOfficial Partner·

✓5-Min SetupQuick & Easy·

✓Privacy FirstData Protected·

✓99.9% UptimeGuaranteed·

0%Message MarkupPay Meta Directly·

✓Meta VerifiedOfficial Partner·

✓5-Min SetupQuick & Easy·

✓Privacy FirstData Protected·

✓99.9% UptimeGuaranteed·

0%Message MarkupPay Meta Directly·

Public REST API

Build Anything on Top of WhatsApp

Full REST API for sending messages, managing contacts, and triggering flows. Real-time webhooks for inbound events. Integrate WhatsApp into any workflow, CRM, or internal tool.

REST APIAutomate+

Messages, contacts, templates, flow triggers

WebhooksEnterprise

Inbound messages, status updates, handoff events

Scoped API keysAutomate+

Per-integration keys with role-based access

View API documentation

POST /v1/messages

curl -X POST \
  https://api.mindlytics.in/v1/messages \
  -H 'Authorization: Bearer <api_key>' \
  -H 'Content-Type: application/json' \
  -d '{
    "to": "+91XXXXXXXXXX",
    "template": "order_confirmation",
    "variables": {
      "order_id": "ORD-1234",
      "name": "Riya"
    }
  }'
// 200 OK
{ "messageId": "wamid.xyz…", "status": "sent" }