Create Shopping Experiences That Build Loyalty
Bridge online and offline retail with WhatsApp. Offer personal shopping, instant product recommendations, loyalty rewards, and seamless click-and-collect - all in one conversation.
Personal Shopping Experience
Fashion & Apparel • Priya Sharma
Interactive personal shopping simulation • Switch scenarios to see different product categories • Watch AI-powered shopping assistance in action
Complete Retail Engagement Solution
Unify your in-store and online experience with WhatsApp
Personal Shopping Service
Connect customers with style consultants via WhatsApp. Share curated product picks, outfit suggestions, and exclusive previews.
Appointment Booking
Let customers book in-store consultations, fittings, or personal shopping sessions. Automated reminders reduce no-shows.
Loyalty & Rewards
Send points updates, birthday rewards, VIP sale invites. Make loyalty programs feel personal, not transactional.
Product Availability Alerts
Notify customers when sold-out items restock. Alert about new arrivals matching their preferences and past purchases.
Click & Collect
Order online, pick up in-store. Send ready-for-pickup notifications with QR codes. Streamline the collection experience.
Post-Purchase Engagement
Follow up with styling tips, care instructions, complementary product suggestions. Turn buyers into loyal advocates.
How Retail Brands Use WhatsApp
Success stories from fashion, beauty, furniture, and specialty retail
Personal Shopping Drives 2.8X Higher Spend
Luxury fashion boutique offers WhatsApp personal styling. Consultants share curated looks based on customer preferences and purchase history.
Personal Shopper Message:
Hi Priya! 👗 Your personal stylist here.
I've curated 5 looks perfect for your upcoming wedding season events:
• Outfit 1 - Emerald Saree
• Outfit 2 - Rose Gold Lehenga
• Outfit 3 - Ivory Anarkali
Love any? I can have them ready for trial tomorrow at 4 PM. Or schedule a video styling session! 💫
Loyalty Program Increases Repeat Visits
Beauty retail chain gamifies loyalty with WhatsApp. Customers get points updates, tier upgrades, and personalized rewards.
Loyalty Update:
🎉 Congratulations Anjali!
You just unlocked GOLD TIER! 🌟
✨ Your Perks:
• 20% off all purchases
• Free makeup consultation
• Early sale access
• Birthday gift worth ₹2,000
Points balance: 2,450
Next tier: PLATINUM at 5,000 pts
Back-in-Stock Alerts Convert at 40%
Sneaker retailer notifies customers instantly when sold-out sizes or limited editions restock. First-come-first-served creates urgency.
Restock Alert:
⚡ BACK IN STOCK!
Nike Air Jordan 1 'Chicago'
Size: UK 9 (your saved size)
🔥 Only 12 pairs left
💰 ₹14,999
⏰ Link expires in 30 minutes!
You were on the waitlist. Grab yours before it's gone!
Click & Collect Boosts Convenience
Home decor store lets customers browse online, reserve items via WhatsApp, and collect from nearest store with zero wait time.
Collection Notification:
✅ Your order is ready for pickup!
📦 Order #ORD789456
📍 Select City Mall, Bangalore
⏰ Pickup: Today till 9 PM
Show this QR code at counter: [QR Code]
Why Retail Brands Choose WhatsApp
Personal Touch at Scale
Make every customer feel VIP. WhatsApp's intimate format creates one-on-one connections that emails can't match.
Bridge Online & Offline Seamlessly
Customer browses online, asks questions on WhatsApp, buys in-store. Create unified omnichannel experiences.
Visual Storytelling Sells Better
Share product photos, styling videos, virtual try-ons, lookbooks. Rich media drives 3X higher engagement than text.
Turn Support Into Upselling Opportunities
Size questions become outfit recommendations. Return queries become exchange suggestions. Every chat is a sales opportunity.
Build Community, Not Just Customers
Share behind-the-scenes content, styling tips, exclusive previews. Foster brand love that drives word-of-mouth.
Transform Your Retail Experience in 3 Steps
Connect Your Systems
Sync your POS, inventory, CRM, and loyalty program. Import customer database and purchase history.
Design Experiences
Set up personal shopping flows, loyalty campaigns, restock alerts, appointment booking. Customize for your brand.
Delight & Grow
Launch personalized shopping experiences. Track revenue per customer and lifetime value increase.
Ready to Build Shopping Experiences Customers Love?
Join 4,500+ retail brands creating loyalty and driving revenue with WhatsApp
No credit card • Free trial • Integrates with your POS